Return and Refund Policy
At Billie Jo Bloom Boutique, we want you to love your purchase. If you're not completely satisfied, we accept returns within 7 days of delivery.
Return Window
You have 7 days from the date you receive your item to request a return.
Eligibility
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
Certain items cannot be returned, including:
- Sale or clearance items
- Gift cards
- Intimate apparel or swimwear (for hygiene reasons)
How to Return
To initiate a return, please contact us at your store email with your order number and reason for return. We'll provide you with return shipping instructions.
Refunds
Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange the exchange.
Questions?
If you have any questions about our return policy, please don't hesitate to contact us.