FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you offer free shipping?
Yes! We offer free standard shipping on all U.S. orders of $125 or more.

Do you ship internationally?
At this time, we ship within the United States. International shipping options are coming soon — stay tuned!

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to follow your package every step of the way.

Returns & Exchanges

What is your return policy?
We accept returns within 14 days of delivery on unworn, unwashed items with tags still attached. Final sale items are not eligible for return.

How do I start a return or exchange?
Please reach out to us at our contact page with your order number and reason for return. We'll guide you through the process.

When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method.

Sizing & Fit

How do I find my size?
Each product page includes a size guide to help you find the perfect fit. When in doubt, we recommend sizing up for a relaxed, effortless look.

Do your items run true to size?
Most of our styles run true to size. Any notable fit details are called out in the product description — always worth a read before ordering!

Orders & Payments

What payment methods do you accept?
We accept all major credit cards, Shop Pay, Apple Pay, and Google Pay for a seamless checkout experience.

Can I modify or cancel my order?
We process orders quickly! If you need to make a change, please contact us as soon as possible. Once an order has shipped, we're unable to make modifications.

Do you offer gift cards?
Yes! Billie Jo Bloom Boutique gift cards are available in our store — the perfect present for the woman who loves to bloom in style.

Product Care

How should I care for my pieces?
Care instructions are listed on each product page and on the garment tag. When in doubt, we recommend cold wash and lay flat to dry to keep your pieces looking their best.